When your HVAC system goes on the fritz there are only a few things that you can do as a home owner to make it work again. You’ll need to call an HVAC technician to come out and repair the system. But knowing which HVAC company to choose can be a large task since there are so many to choose from and they aren’t all the same. In this article I’ll tell you some of the things that you should look for when getting HVAC repair in Grand Rapids Michigan and surrounding areas.
What To Look For HVAC Repair in Grand Rapids Michigan
Usually when your HVAC system goes out it happens at the worst possible time. Maybe it’s in the middle of the night or on a weekend. For whatever reason it always seems to fail at the wrong time. But really, when is a good time for your HVAC to fail. Getting HVAC repair in Grand Rapids Michigan may be much easier and less costly if you wait until a weekday to order the repair.
Does the Company Work On Weekends?
During the summer months when the weather is hot outside going without an air conditioner can be treacherous. Just like on those cold nights in the middle of winter when the furnace goes out on a Friday night. These situations need a technician that will repair the unit on a weekend or even at night. Companies who offer 24 hour service for 7 days a week is not as common as you might think. And the one’s that do will add a charge for the emergency service which is understandable. Be sure to ask about the charge and how much it is before you get the technician to come out however. Some companies will tell you while others will not. Make sure you choose the right one.
Are They Professional?
It’s always easy to spot a professional service company. They are wearing uniforms with the company logo, service vehicles that clearly show the company name and logo, and they answer the phone as a company rather than a person. This shows a higher level of professionalism. Dealing with a company that has a higher level of professionalism means you’re more likely to get straight answers about your repair and have it done right. Sometimes ‘shade tree’ companies will leave areas unattended that may fail later in order to get more business. There are hundreds of YouTube videos and television specials of HVAC companies taking advantage of consumers simply because they don’t know. Choose a professional company for your HVAC repair in Grand Rapids Michigan and you’ll be much more satisfied.
Check Out the Reviews Online
In today’s connected world people tend to share their opinion about a company much faster than they once did. A great way to tell how well a company performs is by reading online reviews of the company. There are several sites today that offer reviews including Google. Do a search for the company and see if they have any reviews posted that may be questionable. However, like anything else this is a service that can be abused by one or two users and can really hurt a companies reputation whether or not they were based on truth or not. Make sure when you read a review you consider both sides, either good or bad. Disgruntled customers can leave more than one review and make it look like lots of people left reviews on some of these sites. You can also check out the BBB and see if they are listed.
Ask Your Friends and Neighbors
Everyone has HVAC problems from time to time. In fact, the life span of an HVAC unit is less than 20 in most cases so it’s likely some of your friends or neighbors have had problems with their HVAC systems. Be sure to ask about the service they received and any details about the company. Sometimes it’s better to get information from a friend than a stranger who left a review online.
Combine all of these tips in your search for a technician that does HVAC repair in Grand Rapids Michigan and you’ll have a company that is trustworthy and professional. At Grand Rapids Home Pros we want you to get the most out of your home and enjoy it. Be sure to check out our other articles on HVAC tips in Grand Rapids Michigan as well.